Frequently Asked Questions

Kingsway Custom Cleaners has been located at 2969 Bloor St W. in Etobicoke, Ontario since 1950.  We are one of the longest established Dry-Cleaners and Laundry in the city.

We may be established since 1950, but that doesn’t mean our equipment is.  We have the newest and greatest equipment as new as 2011 models directly imported from Germany.  Our laundry equipment are all top of the line.  We don’t spare any expense when it comes to giving the best quality to our customers.  We know you want the best results for your clothes and we’ll give you the best.

Indeed we are.  100% Eco-Friendly.  We don’t just say we are, we encourage our clients to ask us any details about it as we also educate hundreds of other cleaners in the city about the new eco-friendly soaps and solutions to be used.  Not only is it better for our planet and our lives, but it’s better for our clothes.

Eco-friendly dry cleaning refers to professional cleaning methods that avoid the use of toxic chemicals, such as perchloroethylene (perc). Perc is a VOC and suspected carcinogen, and is used by most conventional dry cleaners. The chemical also contaminates waterways, air, and soil during its use and disposal.

Wet cleaning (green cleansing) is the safest method in garment cleaning, utilizing gentle washing machine, biodegradable soaps and conditioners, and various types of pressing and re-shaping equipments that may be specialized for many different fabric and fiber types.

Yes, we specialize in professional wedding dress cleaning and long term packaging and preservation for over 60 years [/toggle]
[toggle title=”How about heavy quilts, bed spreads, duvets & comforters?” style=”fancy”]Bring us your bedding!  We cater to all sizes, colours and quality of linens and things including your bedding covers, quilts and duvets

Of Course, if you can wear it, we can clean it.

Our specialty is handling of fine delicate materials, high end clothing and temperature sensitive textiles and clothing.

Yes, we offer professional alterations on premises to many clothing and materials.

If you spill a Liquid on your Dry Clean Only garment, do NOT use water or club soda to remove.  Simply blot the area with a clean towel or white absorbent paper towel to help minimize the staining.

Do NOT to use coloured paper towel as the dye from the paper may actually stain your garment.

Instead, bring in your stained garment to Kingsway Custom Cleaners as soon as possible as untreated stains over long periods of time, can make it harder to remove the stain.  Be sure to let our staff know about the area of the stain and what the stain was caused from.